Refund Policy and Pricing
STANDARD REFUND TERMS
You may request a refund within 30 days of purchase for annually, semi-annually, quarterly billing cycle orders.
You may request a refund within 14 days of purchase for monthly billing cycle orders.
After 30 days, you may request an in-store credit for any unused time remaining on your annual plan. Unused time will be prorated based on the date of purchase.
In no event will you be eligible for more than one refund for the same product.
A product must be cancelled before we can issue a refund.
Refund requests must be made by Opening a Ticket through Billing System (http://premiumpay.kqth.kqmuc.edu.gh./billing/) or by Send by emails to president@kqmuc.edu.gh
All refund requests must include the reason you are asking for a refund and whether you want an In-store Credit.
30 Day Money Back Guarantee
In the unlikely event that you are not completely satisfied with our service, we are happy to provide you with a full refund for the cost of your payment or donations. To claim a refund under the money back guarantee you simply need to submit a cancellation request within 30 days of the original purchase date, stating why it was not to your satisfaction and your money will be refunded in full.
PRICING
Pricing and Taxes
(a) All prices and quotes on the payment platform are quoted in USD$ (Dollar) unless otherwise stated provided. Kings and Queens Medical International Group Ltd quotes estimates only and do not constitute an agreement to supply Services in accordance with that price/ quote and are subject to alteration. In case of Change in Pricing, the customers will be notified through News Bulletin on our website at least 15 days before change in pricing.
(b) Unless expressly stated otherwise all prices are exclusive of Value Added Tax and NHIS Levy. The donated amount to be paid to Kings and Queens Medical International Group Ltd will be given consideration that is governed by or connected with these Terms. Only Transaction fees are deducted from the total amount for Kings and Queens Medical International Group Ltd by the Gateway Merchant Processor.
(c) Unless expressly stated otherwise all fees are billed on a per transaction basis.
(d) The Client acknowledges and agrees that Kings and Queens Medical International Group Ltd may apply a retail margin to the merchant service fee declared by the Client's acquirer.